Fly-Thru Service

New AirAsia FLY-THRU service makes things easier for you! Now you can conveniently connect between 2 different flights via transfer hall, with a minimum connection time of 90 minutes! What FLY-THRU service brings you Step By Step Guide FLY-THRU available for these routes Terms & Conditions

What FLY-THRU service brings you

NO TRANSIT VISA No immigration queue and exemption of airport tax at transit hub. (Applicable only for a maximum stop-over of 6-hours in Malaysia. Check Malaysia Entry Requirements for more details)

QUICK TRANSIT Check-in at the transfer hall to your connecting flight. Free flight move to the next flight if first flight is delayed.

BAGGAGE CHECK-THRU Bags are automatically tagged to your final destination.

Who is eligible for FLY-THRU?

• Applies only to guests connecting within the selected routes.
• Is currently available for bookings for any time period.
• Is offered when you make a single booking for both your flights.
• Applies only to guests with valid travel documents on-hand at the point-of-origin.
• Applies only to guests with itineraries stating confirmed bookings

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Step-By-Step Guide

Step 1: Pre Check-In Provide your travel itinerary at AirAsia's check-in counter. Prepare your travel documents for both sectors.

Step 2: During Check-In Your checked-in baggage will be tagged to your final destination. You will be given a checked-in baggage reclaim tag to be verified at Kuala Lumpur (KUL) LCC Terminal.

Step 3: Arrival in Kuala Lumpur Proceed to the transfer hall (Upon entering terminal, head left before the escalator; look out for the directional signage). You DO NOT need to clear immigration or collect your checked-in baggage.

Step 4: Transfer Hall Present your checked-in baggage reclaim tag for verification. You will be checked-in by AirAsia's staff, and given your second boarding pass.

Step 5: Departure Hall Proceed to the departure gates via the transfer hall to board your flight.

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FLY-THRU available for these routes

FLY-THRU available for these routes
Gold Coast		Chengdu, Hangzhou, Bali, Surabaya, Singapore, Bangkok, Phuket
Melbourne		Mumbai, Medan, Taipei, Bangkok, London
Perth		Chengdu, Mumbai, New Delhi, Bangkok, London
Chengdu		Gold Coast, Perth, Paris, Phuket
Hangzhou		Gold Coast, Surabaya, Singapore, Phuket, Paris, Jakarta
Tianjin		Paris
Paris		Chengdu, Hangzhou, Tianjin, Bali, Jakarta, Christchurch, Taipei, Surabaya, Medan, Bangkok, Singapore
Mumbai		Melbourne, Perth, Jakarta, Surabaya, Singapore, Bangkok, Christchurch
New Delhi		Perth, Bali, Jakarta, Surabaya, Medan, Singapore, Phuket, Christchurch
Tokyo (Haneda)		Bali, Jakarta
Seoul (Incheon)		Bali, Jakarta
Christchurch		Paris, Mumbai, Bali, Jakarta, Medan, Bangkok, Taipei, London, New Delhi, Singapore
Taipei		Melbourne, Paris, Christchurch
London		Melbourne, Perth, Bali, Jakarta, Medan, Singapore, Bangkok, Christchurch
Bali		Gold Coast, Paris, New Delhi, Tokyo, Seoul, Christchurch, London
Jakarta		Hangzhou, Paris, Mumbai, New Delhi, Tokyo, Seoul, Christchurch, London
Surabaya		Gold Coast, Hangzhou, Mumbai, New Delhi, Paris
Medan		Melbourne, New Delhi, Christchurch, London, Paris
Bangkok		Gold Coast, Melbourne, Perth, Mumbai, Christchurch, London, Paris
Phuket		Gold Coast, Chengdu, Hangzhou, New Delhi
Singapore		Gold Coast, Hangzhou, Mumbai, New Delhi, London, Christchurch, Paris

See the full schedule

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Terms & Conditions

Definition

1. "Connecting time" means a time between the arrival of one flight to the departure of another flight for Flight Transfers. AirAsia X reserves the right to revise the connecting times between Flight Transfers without prior advice due to airport restrictions imposed upon AirAsia by the airport operator and/or operational requirements.
2. "Flight Transfer" means a subsequent flight providing onward travel on the same itinerary or on a single PNR which meets AirAsia connecting time.

Baggage

1. AirAsia will take all reasonable measures necessary to avoid delay in carrying you and your baggage on a Flight Transfer.
2. Excess baggage and/or any other relevant fees payable must be paid for both sectors at the point-of-origin.

Flight irregularities

1. If a delay or cancellation/reschedule of AirAsia flight causes you to miss your Flight Transfer on which you hold a confirmed booking, you are entitled to the following:
   • If your flight is delayed at the point-of-origin
     1. A free move to the next available flight that connects to the final destination within AirAsia connecting time.
   • If your Flight Transfer is delayed
     1. A free move to the next available Flight Transfer within AirAsia connecting time.
2. If your new flight does not meet AirAsia connecting time or if the next available Flight Transfer falls on the next day, AirAsia will not provide the following;
   1. Day or overnight accommodation
   2. Surface transfers
   3. Storage of your checked baggage. You are required to collect your bags at the transit point and recheck-in for new Flight Transfer.

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Source: airasia.com, last updated 19 Feb 2011