3 April, 2008
Steps must be taken to identify the root causes behind the problem of touts at KL International Airport (KLIA).
Transport Minister Datuk Ong Tee Keat said it was not merely enough to catch the touts and charge them in court.
"We need to find better ways of dealing with them, by cooperating with the Commercial Vehicle Licensing Board.
"We will have to enforce the law but catching them does not mean it will resolve the problem. We have to identify the weaknesses in our public transport system, which has enabled touts to exist.
"The high demand for shuttle services to the city and the lack of airport limousines to cater for this demand is one of the contributing factors," he told reporters after his first visit to the airport and the Low-Cost Carrier Terminal (LCCT) here yesterday.
Ong also said he had gone through some of the e-mails he had received from the public in relation to the problem of touts.
"We must be mindful of all these complaints," he said.
He said ministry officials had attended a meeting organised by Entrepreneur and Cooperative Development Minister Datuk Noh Omar yesterday morning.
"This is the first of a series of meetings we will have to counter the touts' problem. We want to be proactive but we also want to make it clear to the public that certain things are beyond our jurisdiction," he said, adding that the ministry was not trying to be evasive.
Ong said he was also briefed on security and baggage-handling aspects in KLIA by Malaysia Airports Berhad as well as its future plans to enhance the level of comfort in the airport and the LCCT.
This article is a verbatim copy of the original article from The Star.