AirAsia introduces self check-in
Wednesday January 20, 2010
Low cost carrier, AirAsia, is now offering a self check-in service at several airports in Malaysia and regional countries.
The service is available at the Low Cost carrier Terminal (LCCT)-Kuala Lumpur, Johor Bahru, Kota Kinabalu, Kuching, Jakarta, Bali, Bangkok, Phuket, Chiang Mai and Hat Yai.
For added comfort and convenience, customers can also utilise its web-based check-in service, the carrier said in a statement here on Wednesday.
AirAsia said the initiative was part of its on-going mission of using the information, communication and technology (ICT) forefront to exploit technology and practice cost efficiency.
By adopting a cost effective service and liberating the traveling experience for customers, the innovative service will also avoid airport congestion, long queues and reduce waiting time at no extra cost, it said.
According to AirAsia, customers can still opt to check-in the conventional way, at its airport counters.
"We have invested quite a significant amount to develop our ICT facilities in order to keep-up with global standards.
"Now, we have equipped ourselves to fully exploit the benefits of it and achieve a competitive excellence in the market," AirAsia Bhd's group chief executive officer, Datuk Seri Tony Fernandes said. – Bernama