Friday March 20, 2009
I WENT to LCCT to fetch my parents the other day. After making three rounds at the parking bays, I couldn't find any entrance to the parking area because all were closed with plastic barriers.
One of the security guards said the parking area was closed due to a shortage of microchip coins. When I asked him where to park, he told me to do so at the Pos Malaysia courier building area.
And so I drove there but still couldn't find the entrance to the parking bays although eventually, I found one after following another car.
Apart from that, there were several traffic policemen busy issuing tickets for cars parked at the roadside. Here are some points I would like to highlight on the issue.
There was no public notice to explain why the car park was closed and absolutely no proper signages to direct motorists to the alternative car park area.
Security guards who were supposed to help and direct motorists were instead resting under umbrellas. There should have been more temporary parking bays under such a situation.
I also believe that the police should not issue tickets knowing that the car park was closed. Further more, all the cars that were parked illegally did not actually obstruct traffic nor were they double-parked.
I would also like to suggest that AirAsia offer "Park and Fly" tickets to customers. Which means when someone make a booking via the Internet, offer him a parking bay as well, just like ordering a meal online. I'm sure many customers will support this idea as it would be very convenient for people going on one or two days trips.
Car park management needs to prepare an emergency plan and train its staff as well as prepare signages for the convenience of the public.
If there is insufficient microchips, why not find other ways to charge motorists who park their cars there?
This article is a verbatim copy of the original article from The Star.