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Recognition for airport outlets

Thursday July 9, 2009
By CHARLES FERNANDEZ

THE McDonald LCCT-KLIA outlet was voted the F&B outlet of the year for the second time in a row while Pan Pacific KLIA won the Chairman's Award at the KLIA Awards 2008 ceremony held at the Pan Pacific KLIA hotel in Sepang recently.

A total of 15 awards were up for grabs for all airline and service providers operating at the KL International Airport.

The ceremony was the fourth edition of the awards, for which the winners are given recognition based on passenger movements, strong growth, good sales performance, international recognition as well as service performance. The recent awards were all based on 2008 performance.

The awards come in the shape of a specially constructed 1.5 kg pewter trophy, which takes after the KLIA columns supporting the terminal building, resembling an oil palm.

The KLIA Awards was introduced in 2006 and is the only award in the country that pays tribute to the best performers in the aviation industry.

Recognition for Airport Outlets
Proud moment: A Pan Pacific KLIA representative (second from right) receiving the Chairman's Award from Lau (centre). Looking on are (from left) Bashir, Aris and KLIA senior operations manager Azmi Murad (right).

Deputy Transport Minister Datuk Robert Lau, who gave away the awards, said the secret of KLIA's success lay in the synergy of the dedicated people who worked hand in hand to make what the airport what it is today.

"I truly appreciate the commitment and support of every one who has contributed to KLIA's success throughout the year," Lau said.

Malaysia Airports managing director Tan Sri Bashir Ahmad said the KLIA Awards was a medium to acknowledge those within the KLIA community who had consistently improved themselves and enhanced their presence at the airport with their excellent service extended to all airport users.

"This year, 2009, has been a trying time for the aviation industry but the existing cooperation among all airport operators and partners will ensure KLIA ends the year on a positive note," Bashir said.

He said the KLIA was internationally recognised and thus it was imperative to keep an excellent track record on performance in line with the vision to be a "world-class airport business"

Also present at the Awards presentation was Malaysia Airports chairman Tan Sri Dr Aris Othman.

More than 500 guests attended the event, at which the multi-talented Leonard Tan provided entertainment.

The 2008 Award winners:

  • Airline: Malaysian Airlines;
  • Low Cost Airline: AirAsia;
  • Foreign Airline: AirAsia Indonesia;
  • Promising New Foreign Airline: Tiger Airways;
  • Foreign Airline (Cargo): Korean Air;
  • Airline of the Year (Cargo): MASKargo,
  • South-East Asia sector: Singapore Airlines,
  • North East Asia: Cathay Pacific Airways;
  • Europe: KLM Royal Dutch Airlines;
  • South Asia: SriLankan Airlines;
  • Middle East: Emirates;
  • F&B outlet: McDonald's LCCT-KLIA;
  • Retail Outlet (Overall): The Zon;
  • Retail Outlet of the Year (Yield Performance): Cigar Shop.

This article is a verbatim copy of the original article from The Star.

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