On 9 May 2014, LCCT officially closes, a new Kuala Lumpur International Airport 2 (KLIA2) is built to replace the LCCT with bigger & better facilities. As a result, the info posted on this website is no longer applicable to the new KLIA2. Visit www.klia2.info for latest info on the new klia2 terminal.

About AirAsia

Established in 1993 and started operations on 18 Nov 1996, AirAsia is Asia’s largest low fare, no frills airline and it operates scheduled domestic and international flights.

AirAsia pioneered low cost travelling in Asia. It is also the first airline in the region to implement fully ticketless travel. It has implemented allocated seatings across all its flights as of 5 Feb 2009.

By May 2008, the airline had flown 55 million cumulative passangers, and in 2010, it has the world’s lowest costs for an Airline, at $3.21 per seat-kilometre.

Asia’s leading airline was established with the dream of making flying possible for everyone. Since 2001, AirAsia has swiftly broken travel norms around the globe and has risen to become the world’s best.

With a route network that spans through to over 20 countries, AirAsia continues to pave the way for low-cost aviation through its innovative solutions, efficient processes and a passionate approach to business.

Together with our associate companies, AirAsia X, Thai AirAsia, Indonesia AirAsia, Philippines’ AirAsia Inc and AirAsia Japan , AirAsia is set to take low-cost flying to an all new high with its belief, “Now Everyone Can Fly”.


AirAsia X

Focusing on the low-cost, long-haul segment – AirAsia X was established in 2007 to provide high-frequency and point-to-point networks to the long-haul business.

AirAsia X’s cost efficiencies are derived from maintaining a simple aircraft fleet and a route network based on low-cost airports, without complex code-sharing and other legacy overheads that weigh down traditional airlines without compromising on safety. Guests continue to enjoy low fares, through cost savings that we pass on to its guests.

AirAsia X’s efficient and reliable operations are fully licensed and monitored by Malaysian and international regulators, and adhere to full international standards. AirAsia X is committed in offering X-citing low fares, X-emplary levels of safety and care, and an X-traordinary in-flight and service experience to all its guests – spreading the amazing AirAsia experience to X-citing destinations in Australia and Greater Asia.

AirAsia X will be flying 6 times weekly from Kuala Lumpur to Shanghai Pudong International Airport, offering direct access to the city and from 1st May 2013, 7 times weekly to the city!

Shanghai marks as our 14h destination in China after Hangzhou, Beijing, Chengdu, Guilin, Shenzhen, Guangzhou, Nanning, Kunming, Wuhan, Chongqing and Xian including Hong Kong and Macau; offering its guests excellent connectivity across China.

Contact AirAsia

Kuala Lumpur (Hub)
LCC Terminal, Jalan KLIA S3,
Southern Support Zone
Kuala Lumpur International Airport
64000 Sepang,
Selangor Darul Ehsan
Website www.airasia.com
600 85 8888 (AirAsia X Premium Line)
Operating Hours: 9am – 6pm (GMT+8)
Monday to Sunday
Available from Malaysian telco – Telekom, Celcom, Maxis & DiGi
Charge: RM 1.95 per minute
This service is to cater for AirAsia X Guests only. For any other AirAsia related queries, please logon to AskAirAsia.com for answers.
Fees See applicable fees and charges.
Help AirAsia Ask
Frequently used AirAsia services
Service Center
Taman Usahawan Kepong
No 71 Jalan Metro Perdana Barat
1 Taman Usahawan Kepong
52100 Kuala Lumpur
Operating hours: 10am – 7pm (GMT+8)

Kuchai Entrepreneurs Park
No. 4 Jalan 3/116B
Kuchai Entrepreneurs Park,
Off Jalan Kuchai Lama
58200 Kuala Lumpur
Operating hours: 9am – 9pm (GMT+8)

Plaza Berjaya
Lot G027B, Ground Floor
Podium Block, Plaza Berjaya
No. 12 Jalan Imbi, Kuala Lumpur
Operating hours : 9am – 7pm (GMT+8)

KL Sentral
Lot 4, Level 2, Stesen Sentral Kuala Lumpur
50470 Kuala Lumpur
Operating hours : 9am – 9pm (GMT+8) Daily
Other AirAsia FAQs

Check out the latest promotions from AirAsia.

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