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About AirAsia
| About AirAsia | |
| Address: |
Kuala Lumpur (Hub) LCC Terminal, Jalan KLIA S3, Southern Support Zone Kuala Lumpur International Airport 64000 Sepang, Selangor Darul Ehsan |
| Sales office |
KL Sentral Station Unit 11, Level 1, Stesen Sentral Kuala Lumpur 50470 Kuala Lumpur |
| Website: | www.airasia.com |
| Contact |
Self Help Premium Customer Service Feedback |
| Fees & Charges | See applicable fees. |
| Online: | AirAsia's blog AirAsia on Facebook AirAsia on Twitter |
Established in 1993 and started operations on 18 Nov 1996, AirAsia is Asia's largest low fare, no frills airline and it operates scheduled domestic and international flights. AirAsia pioneered low cost travelling in Asia. It is also the first airline in the region to implement fully ticketless travel. It has implemented allocated seatings across all its flights as of 5 Feb 2009.
By May 2008, the airline had flown 55 million cumulative passangers, and in 2010, it has the world's lowest costs for an Airline, at $3.21 per seat-kilometre.
AirAsia has introduced a number of fees for services that are free on many airlines. Its fees and charges are: seating fee (charged for pre-selecting seats), convenience fee (a per passenger, per flight charge imposed for all means of payment other than direct debit), a charge for in-flight entertainment including use of seat-back video, a checked luggage fee (charged by weight, not by piece, with excess baggage charges payable for carrying baggage exceeding 15 kg, if not pre-booked), charges for food, for use of a wheelchair and for amenity kit (pillow, blanket and eyeshade).
AirAsia offers "Snack Attack," a buy on board programme offering food and drinks for purchase. Air Asia is accredited by the KL Syariah Index, and as per Shariah law it does not serve alcohol and pork. However, this is only applicable on the regional AirAsia group flights, and not applicable to the AirAsia X flight as it does sell wine and beers on board. AirAsia also offers advance bookings of Skybus tickets, which are for a bus service to Kuala Lumpur from LCCT.
Check out the latest promotions from AirAsia.
